Repair orders and documentation, fully in control. Customers informed, transparently. Your digital repair file.
Servidence brings order to your repair business: orders, customers, files, estimates, and reports organized clearly, with automatic customer communication through a status link.
Servidence is currently in a pilot phase. Access is by invitation or arrangement only.
How you work with Servidence
Illustrative example, no real customer data
Dashboard
12
Open orders
3
Due today
5
Ready for pickup
Order
RA-2026-08-0142
Sample Ltd.
MacBook Pro 14 inch, screen damage
Files
4 photos, 2 documents
Estimate
Status link
status.servidence.app/a1b2c3
Accessible without a customer account
Repair report
- Visual inspection
- Function test
- Cleaning
Repair businesses, workshops, and technical service providers know this:
Daily life in repair businesses
Every order generates a lot of information at once: customer, device, photos, questions, estimate, spare parts, work steps, test values, and report. Without a fixed process, this quickly spreads across emails, sticky notes, and loose files.
Servidence organizes the process
Servidence organizes this information per order and turns it into a traceable workflow. Every repair order gets its own digital file along the way, from first contact to handover.
One clear process for every order
- 1
Capture the order
Add customer, device, and fault description in minutes.
- 2
Gather information
Attach photos, files, and initial findings directly to the order.
- 3
Inform the customer
Share the estimate and status link with the customer automatically.
- 4
Document the repair
Record the work performed and test values.
- 5
Hand over the report
Complete the repair report and make it available to the customer.
Customer communication
Status links and emails keep customers informed, with no account required.
Status link without a customer account
Customers see their order status through a secure link.
Traceable communication
Emails and messages stay documented on the order.
Internal notes stay internal
Internal notes are never shared with customers.
Documentation
Estimates, test reports, and repair reports come from cleanly structured data.
Estimates with line items
Cost estimates broken down clearly for the customer.
Work and costs documented
Work performed recorded in a structured way.
Test and repair reports
Results documented clearly and traceably.
Overview of daily work
Dashboard, lists, status, and history help with the daily work.
Less searching
All information lives in a structured way on its order.
Fewer follow-up questions
The current state is immediately clear to everyone involved.
Cleaner documentation
Photos, reports, and estimates stay structured.
More professional communication
Customers get clear, easy-to-follow information.
Better overview
Open orders and their status at a glance.
Ready for mobile use
Usable on the go or right in the workshop.
Pricing
One price per workshop, all core features included. An introductory price applies at launch.
View pricingControlled pilot phase
Servidence is currently in a pilot phase. Access is by invitation or arrangement only.
Log inGet product updates
Occasional notes about what is new in Servidence. No fixed rhythm, no third-party advertising.